Job Description

Company Overview

Gastronomous is a fast-growing startup transforming the future of commercial kitchens through autonomous foodservice equipment. We design, build, deploy, and support next-generation kitchen appliances that combine robotics, automation, and intelligent software to help our customers operate more efficiently.

If you're excited by innovative technology and enjoy solving complex technical challenges, Gastronomous offers an opportunity to grow alongside a rapidly expanding company.

Click here ( to see our team in-action!

We are a no-nonsense team of passionate, execution-driven people. Our team members are empowered to act independently, make practical decisions, and move fast. 

We trust our people — and we build the future, one deployment at a time.

About the Role

We are seeking a reliable, mechanically inclined E quipment Repair Technician to join our growing Field Operations team.

In this role, you will install, troubleshoot, maintain, and repair Gastronomous autonomous kitchen equipment at customer locations throughout your assigned region. You'll be one of our technical experts, gaining hands-on experience with mechanical systems, electrical controls, gas components, robotics, automation, and software.

This positions requires strong technical ability, excellent communication skills, and a passion for solving problems independently.

Because our equipment supports commercial foodservice operations, this position requires willingness to travel and work non-traditional hours when required: evenings, weekends, and occasional on-call emergency shifts when required.

As one of our first full-time U.S.-based technicians, you'll have the unique opportunity to help build the foundation of our North American service organization. Your feedback and expertise will directly influence our service processes, customer experience, and future product development.

As Gastronomous continues to grow, this position offers significant opportunities for increased responsibility, leadership, and career advancement.

What You'll Do:

Equipment Maintenance & Troubleshooting

• Monitor deployed equipment and respond quickly to customer service requests.
• Diagnose and repair mechanical, electrical, software, and gas system issues.
• Perform preventative maintenance, inspections, cleaning, and replacement of wear components.
• Complete emergency and scheduled service calls while exceeding customer expectations.
• Provide engineering teams with field feedback to improve equipment reliability and serviceability.

Deployment & Installation

• Install, commission, and calibrate Gastronomous equipment at customer sites
• Support pilot programs and new customer launches
• Assist with product demonstrations and technical walkthroughs for prospective customers

Customer Support

• Train customers on equipment operation and maintenance
• Provide remote and on-site technical support via phone and remote access tools
• Build strong customer relationships through professional communication and exceptional service

Documentation & Collaboration

• Maintain accurate records of all service activities, repairs, replacements, and installations
• Contribute to internal service manuals, troubleshooting guides, and spare parts strategy in collaboration with engineering and product teams
• Track and manage inventory of parts, tools, and supplies
• Share field insights and performance feedback to drive product reliability and serviceability improvements
• Support recruiting initiatives including technician hiring events and onboarding for new team members
• Participate in industry events and customer visits to support sales and product awareness

Skills & Qualifications

• Proven ability to troubleshoot & repair mechanical, electrical, and software issues in the field
• Ability to diagnose complex technical problems independently
• Strong communication skills — written and verbal — with the ability to convey technical concepts clearly
• Demonstrated ability to learn new technologies quickly and adapt to a fast-changing environment
• Highly organized and self-directed; able to manage workload, prioritize tasks, and meet deadlines independently
• Collaborative team player with experience working across multidisciplinary teams
• Strong problem-solving skills and a passion for robotics and automation
• Valid California driver's license with ability to drive in California
• Access to a personal vehicle (preferred)
• Willingness to travel and work non-traditional hours when required.

What We Offer

• Competitive base salary
• Performance based bonus
• Equity participation
• Hands-on training and personal development
• Exposure to robotics, automation, electrical, mechanical, gas, and software systems
• A rapidly evolving role with significant opportunities for growth
• A collaborative, ambitious team focused on redefining the future of commercial foodservice

Why Join Gastronomous?

You'll be working with cutting-edge autonomous kitchen technology that combines robotics, software, electrical systems, and mechanical engineering into a single product. Every deployment presents new challenges, and every improvement you make helps shape the future of kitchen equipment.

If you're energized by technology, enjoy solving real-world problems, and want to make a meaningful impact at a company where your ideas matter, we'd love to hear from you.

Apply today and help us build the future of autonomous foodservice.

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